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Payment & Refunds Policy

• If you did not pre-pay, remember that your program must be fully paid before entering your first class.
• Payment can be made in cash (US Dollars or Pesos) by credit card (visa or mastercard).
• If you have traveler checks, it is necessary to cash them first. Please ask the receptionist where to go to cash travelers checks.
• If you have not paid before the start of the second day of class, you may not participate in class until your payment is made. You will also be removed from your housing.
• Portions of programs not paid upon arrival will be cancelled. You may reserve later if space is available.

Cancellations and Program Changes
Prior to Start Date
Cancellation Fees
·  $100 deposit is Non-Refundable
·  Remainder of Payments will be refunded in full.

Fees for changing start dates

• Notice more than four weeks before start: no fee
• Notice less than four weeks before start: $75

After Start Date
Program Changes 
NOTE: If you purchased your program through an agency, you must change your program through the agency.

• No changes with less than one week notice may be accepted.
• If you choose to extend your program, please talk with the school in advance.  This is important for class and accommodation scheduling.
• If you choose to reduce your program, you are eligible for a 50% refund of the remaining scheduled program or 100% toward a future program, less a $75 processing fee. Any long-term discounts will be recalculated to reflect two distinct programs
• Program with Long Term Discount are not refundable
• If you choose to change a part or all of your scheduled program, we will refigure your invoice and you will be charged an additional $75 (US dollars) processing fee.  Please see the above note (2) in the case of an overall program reduction.
• For courses longer than 4 weeks, each student is allowed one program change. For shorter courses no changes are permitted.

Early Leave of Course
Cancellation of Course by School

• If the school has to cancel a course before the start date, the full amount received will be refunded.
• If the school has to cancel a course after the start date, the full amount of their remaining scheduled program will be refunded.
• If the school has to cancel the course due to breach of contract by the student, no payment will be refunded.

NOTES:
·  Students arriving after the course starts will not be refunded for any unused portion.
·  No program in Costa Rica, Mexico or in Ecuador may be refunded. No changes are allowed less than 4 weeks prior start date.
·  Refunds will be done by credit card or cash depending on how you paid for your program. In general, this process takes 5-7 business days. 
·  Student enrolled by agencies, please contact your agency for changes and cancellations.

HOLIDAYS 2012:
The school will be closed on the following dates; these classes cannot be refunded or made up.
Buenos Aires: Feb 21; Apr 2, 6; May 1, 25; Jun 20; Jul 9; Aug 20; Oct 8; Dec 8, 25
Santiago: Apr 6; May 1, 21; Sept 18, Dec 25
Lima: Apr 6, May 1, Dec 25
Cusco: Apr 6, May 1, Dec 25
Mendoza: Feb 21; Apr 2, 6; May 1, 25; Jun 20; Jul 9; Aug 20; Oct 8; Dec 8, 25
Viña del Mar: Apr 6; May 1, 21; Sept 18, Dec 25

Other holidays – School will be closed and lessons will not be refunded; a conversation club will
be organized instead during working days: 
Buenos Aires: Feb 20; Apr 5, 24; Nov 26; Dec 24
Santiago: Jul 2, 16; Aug 15; Sept 17, 19; Oct 15; Nov 1, 2
Lima: Apr 5, Jun 29, Aug 30, Nov 1, 
Cusco: Apr 5; Jun 7, 29; Aug 30; Nov 1
Mendoza: Feb 20; Apr 5, 24; Jul 25; Nov 26; Dec 24       
Viña del Mar: Jul 2, 16; Aug 15; Sept 17, 19; Oct 15; Nov 1, 2

Weekends Holidays – There won’t be any activities during these days:
Buenos Aires: Jan 1, Mar 24, Dec 8
Santiago: Jan 1, Apr 7, Oct 28, Dec 8 
Lima: Jan 1, Jul 28, Jul 29, Dec 8
Cusco: Jan 1, Jun 24, Jul 28, Jul 29, Dec 8
Mendoza: Jan 1, Mar 24, Dec 8
Viña del Mar: Jan 1, Apr 7, Oct 28, Dec 8 

*Exceptional Holidays:
In South America sometimes the date of the holidays may be changed when they fall on weekdays;
generally, there will be no advance notice of this